Keep your number

Switch without losing your number.

Porting brings your current home or business number to ValuTel — it's free, and you keep calling as normal until the switch completes.

What we'll need to port

Having these ready keeps your port smooth and fast.

A recent bill

So the account details match your current carrier exactly.

Account number & PIN

From your current provider — needed to authorize the transfer.

Service address

The exact name and address on the account (no P.O. boxes).

A signed authorization

A quick letter of authorization (LOA) we generate for you.

Typical timelines: wireless ~3 business days, landline ~7. We'll keep you updated at every step, and your old service keeps working until the port finishes.

E911

911 that knows your address

Because internet phones can move, we register a validated dispatchable location for every line — the exact street address, suite or apartment — so 911 always reaches the right dispatcher. You can update it any time from your account, and we verify it automatically.

  • Validated address on every line
  • Dial 911 directly — no prefix
  • Update your location instantly online

Compliant with Kari's Law and RAY BAUM'S Act dispatchable-location requirements.

Ready to bring your number over?

Start your switch online — it only takes a few minutes to kick off.

Start my switch